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FAQ

1. What service does Kudu offer?

We have excellent sales team to provide you the pre-sale and after-sale service in 24hours.

We have professional designer team to provide you the customized design.

We have experienced installation team to help you install the equipment. Choose We, is to choose time and money, is to choose rest-assurance.

 

2.Whether the products meet Our national standards?

Kudu sells the playground equipment all over the world. Our products are strictly manufactured according to the quality standards of European and American markets. We confirm our raw materials are certified by ASTM,TUV and CE. But if some other new standards in certain country, the buyer has responsibility to inform the seller to follow before purchase.

 

3.What warranty and maintenance Kudu supply?

We offer one year warranty for all of our products. All products are guaranteed to be free of detect for up to one year from the date of purchase.During the warranty time,if there is something trouble occurring to the goods while the buyers operate the equipment normally following the technical manuals or the sellers instructions, the Seller shall be liable for the new ones upon the buyers requirement. The buyer need to handle the shipping cost.